Bitget CEO Gracy Chen stated she is not optimistic about recovering the $388 million stolen during last week's security breach. The exchange initially reported a $352 million loss but revised the figure upward after a complete accounting of transfers. Chen referenced the February 2025 Bybit hack as a cautionary example, noting that Bybit froze only about 3.5% of its stolen funds over a year, and emphasized that freezing assets does not equate to full recovery.

The investigation identified a compromised third-party security product as the vector for fraudulent withdrawal commands, though cold wallets remained unaffected. While Bitget has resumed Bitcoin and Ethereum withdrawals, external interventions have been limited; NEAR Intents blocked over $50 million, and Tether and Circle froze approximately $318,013. To incentivize assistance, Bitget launched a bounty program offering 5% of frozen or recovered funds, excluding those obtained through law enforcement channels.