Volume by Market Pair
- BTC/USDT30.5%
- ETH/USDT8.3%
- XRP/USDT4.5%
- AVAX/USDT3.9%
- ZEC/USDT3.7%
- Other49.0%

KuCoin is a centralized cryptocurrency exchange offering spot, futures and margin trading services to users across Global.
Real user experiences with KuCoin from around the world.
5 published reviews
EXCHANGE OVERVIEW
Global digital-asset platform offering spot, margin, derivatives, staking, lending and other crypto services through jurisdiction-specific entities and product structures.
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05 / FROM KUCOIN
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COMMUNITY RESEARCH
Support at KuCoin eventually resolved my issue. I had to explain the situation twice before it reached the right team, but the final response was useful and professional. Faster routing would make the overall experience much better.
I contacted KuCoin support about an account question. The first response was fairly general, but the follow-up addressed the issue more clearly. It would be helpful if the initial reply included more specific steps instead of sending users through several help pages.
24h ticker volume · CoinGecko · 937 markets · collected 20 Sept 2026
Support at KuCoin eventually resolved my issue. I had to explain the situation twice before it reached the right team, but the final response was useful and professional. Faster routing would make the overall experience much better.
I opened a support request with KuCoin and received a response within a reasonable time. The instructions were clear enough to solve the problem. I would still like better visibility into ticket status while waiting for a reply.
My experience with KuCoin customer support was average. The agent was polite and the problem was resolved, but there was a noticeable wait between replies. A clearer expected response time would make the process less uncertain.