Bitget has publicly criticized specific decentralized finance protocols for their refusal to help trace stolen funds following a major security breach. On September 24, 2026, attackers drained approximately $387.5 million from the exchange's hot and warm wallets across Ethereum, Tron, and the XRP Ledger. The exploit utilized a zero-day vulnerability in third-party security software to obtain high-level credentials and issue fraudulent withdrawal commands before erasing digital footprints.

In contrast to the uncooperative protocols, NEAR Intents reported that its SHIELD risk-intelligence system identified and halted over $50 million in illicit laundering attempts. While actual freezes were smaller, with $503,000 stopped during execution, the protocol waived Bitget’s offered 5% bounty on recovered funds. Stablecoin issuers Tether and Circle also froze between $320,000 and $340,000 linked to the theft. Overall recovery is estimated at just 0.2% of total losses, though Bitget confirmed its User Protection Fund, valued at over $464 million pre-breach, would fully cover customer losses.