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The reviewer said repeated facial-recognition failures across several devices left the account inaccessible and made it difficult to reach a human support agent.
The reviewer said the account was blocked and that the reason and recovery steps were not communicated clearly through support.
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The reviewer said repeated facial-recognition failures across several devices left the account inaccessible and made it difficult to reach a human support agent.
The reviewer said the account was blocked and that the reason and recovery steps were not communicated clearly through support.